Core Values

The Founder and General Manager of Charpstin is Charlene Phillips who is also an accredited Certified Global Trade Professional, CGTP.  Consequently, Charpstin is dedicated to keeping up to date with the continuously changing import export industry, with ongoing meetings, webinars and certification refresher programs we are consistently refining our skills. Staying informed about the Global market place, relevant legislation and governing bodies is vital to remaining competitive, fine and law suit free in the import export business.  

At Charpstin, we are committed to acting with prudent knowledge, skill, judgment and fair dealings at all times. We will only conduct business in a professional, transparent, straight forward manner with respect and integrity in all our encounters and business dealings. At Charpstin, maintaining our reputation is the only option.    

At Charpstin, building trusting, sustainable and mutually rewarding relationships is a priority.

Vetting Policy   

At Charpstin we want to be transparent about the fact that we carefully scrutinize all of our potential business partners and employees prior to entering into any type of business relationship.    

Our legal team has recommended that we perform 3rd party investigations on all our potential business partners. As a responsible company, it is our policy to make a good faith effort to confirm who our prospective business and international partners are, to be in compliance, should we be investigated or audited by our local authorities.    

We require specific information on all our prospective partners worldwide and potential employees. At a minimum, it is our policy to obtain from all our potential business partners such preliminary and basic information as (but is not limited to this list) the following:   

· Full legal name of company owners/directors  

· Full legal name of individuals must be in their local language as well 

· Full legal name of the company  

· Full legal name of the company must be in the local language as well 

· The business registration number 

· The business address 

· Contact numbers   

Regarding vetting our potential personnel, we investigate all or our candidates and any information provided in their curriculum Vitae/Resume.    

**If you have any concerns regarding our vetting policy, we may not be the business partner or employer for you.  

Privacy Policy

Charpstin is dedicated to safe guarding the confidentiality, security and accuracy of the personal received about you.  We generally received information directly from the source or an authorized representative. We do limit the collection, use and disclosure of personal information to only what is necessary to enable us to provide the services that you request.

Personal information is retained only for as long as necessary and solely for the purpose it was collected, or as required by law.

Except for any links to third parties websites, the website information is managed by the Charpstin office in Canada that is governed by the laws of Canada; you agreed to the exclusive jurisdiction of the Canadian courts in the event of any conflicts.

While Charpstin continues to progress, change and grow as a company, if complete or partial ownership of the corporation changes, your personal information could be reassigned to the new ownership.

We will use safety measures to protect your personal information such as:

• Physical - (restricted access to and a locked office and filing cabinets)

• Technological - (passwords, encryptions, firewalls, and audits as needed) 

• Corporate Controls - (staff screening clearances and training, limiting access on a "need-to-know" basis, confidentiality agreements, policies and procedures)

To avoid unauthorized use of personal information no longer required, Charpstin will employ proper destruction and disposal methods.  Your personal information will never be sold, rented or leased to any third parties.  Only employees or companies contracted to work with Charpstin can contact you via the personal information you provided.

Privacy Related to the Internet

Charpstin gathers information about you through your visits to our websites using cookies. Cookies are files sent to your browser from a web server and stored on the hard drive of your device to allow a website to identify that device whenever a user returns to the website. We use these cookies for a variety of reasons, ordinarily to distinguish you from other users and to assists us in compiling statistics about our websites. We also use cookies to personalize your visit and make your visit more effective.

Charpstin’s website may contain links to other third party sites that are not governed by our Privacy Policy as such our Privacy Policy will no longer apply once you leave our website; we are not responsible for privacy policies employed by other third parties. We recommend you examine the privacy policies of those sites to learn how personal information may be collected, used and/or disclosed.

Legal Considerations

Compliance with Privacy Laws   

Charpstin will only divulge your personal information as may be required by law i.e. by subpoenas, court orders or required by industry relevant laws. Please note that your personal information may be subject to access by law enforcement authorities in your country and in Canada if that is where your personal information is stored.    Privacy legislation and a person’s right to privacy are different from country to country. Charpstin will comply with the privacy legislation of each country where we provide our services.   

Intellectual Property and Inaccuracies   

None of the information provided on this website may be replicated, disseminated, reissued, transferred, exhibited, advertised or conveyed, in any form without prior written permission from the owner. Permission is granted for personal or non-commercial use only as long as the material is not modified and all copyright notices are preserved. Permission terminates if these terms and conditions are breached and all printed or downloaded information must be destroy.     

Charpstin will make every effort to ensure that the website information is accurate and current, however,  inaccuracies may occur for several reasons.    

We are not responsible for any errors or the results obtained from the use of the information provided on the website. It remains your responsibility to perform your own due diligence as necessary on any information you plan to use from any source.  

We may make changes to our website, any time, without notice. You can confirm any information on our Website, as necessary with our office.